Cartoon by Randy Glasbergen,used with special permission
from the cartoonist.
Unauthorized usage of any kind is prohibited and unlawful.
BLESS YOU AND YOU AND WHO?
I work in a customer service call center for a large insurance company. One time I had to transfer a call because I was unable to answer a customer's question. I decided to stay on the line and listen to the conversation so I could field a similar question if I were asked again. While listening to the conversation, my nose started to tickle and then it happened: My thundering sneeze exploded with ferocity. I was sure I had muted the episode, until I heard the customer and the agent send simultaneous "bless yous!" I quickly disconnected from the call.
THIS FALLS UNDER THE CATEGORY OF ONE RINGY-DINGY?
I work in an Ohio insurance company. I recently received this call from a customer.
Caller: When will my medical bills be paid?
Rep: May I have your claim number please?
Caller: I don't remember it. Do you really need one?
Rep: Let's see if we can work around this. Do you know your Social Security Number?
Caller: It's XXX-YY-ZZZZ.
Rep: I don't seem to be finding your account. May I try by your name?
Caller: I'm not really comfortable giving you my name.
Rep: All right. Can you tell me the name of your employer and where you were injured?
Caller: My employer is ACME Trucking, and I was hurt in California.
Rep: I don't seem to be finding your company in Ohio.
Caller: No, they are located in California.
Rep: Do you have a claim in Ohio?
Caller: No, it's in California but you are the only insurance company with an 800 number.
CALL THE RESCUE SQUAD!
Source: Readers of The Phone Phunnies
My neighbor works in the operations department in the central office of a large bank. Employees in the field call him when they have problems with their computers. One night he got a call from a woman in one of the bank branches who had this question: "I've got smoke coming from the back of my terminal. Do you guys have a fire downtown?"